Mobile Banking
Your secure mobile banking solution.
JMango’s fully integrated mobile banking solution securely enables your customers to access their bank account anywhere, anytime.
It is like having a branch on every mobile where your customers can check their balance, pay bills, transfer funds and enquire about new services. In addition, it provides a direct personalized communication channel to all of your customers.
Direct integration with your systems means you stay in control, while creating virtual branches for each and every customer.
1.8MB)Key Features
The JMango mobile banking solution is feature packed to empower your customers, wherever they may be.
Delivered across any mobile device and tablets, the JMango mobile banking solution features:
Full Account Reporting
Your customers can now access all of their accounts while on the go. With JMango’s mobile banking solution, customers can access all of their accounts, see account balances, transaction histories, pending payments and deposits.
Payments and Transfers
The JMango banking solution gives customers absolute freedom. Now your customers will be able to pay their bills, pay their peers (P2P transfers), transfer money overseas, transfer between accounts or banks as well as reload or top up via Telco accounts; all from the convenience of their mobile devices.
Customer Feedback
Customers can now have instant connection to your bank without having to leave the palm of their hand. The JMango mobile banking solution provides a direct line to your customer call centre and allows customers to submit text feedback, freeze or block cards, request a chequebook, insurance certificate or request callback.
Individual Customer Communication
JMango’s unique CRM module allows you to communicate to one or to many of your customers at the push of a button. Whether it is new offers, new products, payment reminders or alerts on specious activity, JMango’s CRM module allows you to communicate directly and in real time.
Customized Interface
Let your customers bank the way they want to bank by providing a customized application where they can configure their own interface, including opening new accounts, request new credit limits, submit loan enquiries and set key alerts and notifications.
Key Benefits
| White label 360° Integration | At JMango, we believe in sticking to what we are good at, which is secure mobile solutions. This is why our mobile banking solution is a complete white label system that sits behind your own infrastructure. Through this deep immersion in your banking systems, it provides absolute branding capability, ultimate security levels and absolute control. |
| Device Compatibility | Believe it or not, 96.5% of world does not own an iPhone. We believe everyone has the right to basic banking functionalities, which is why our platform o perates across virtually all Smartphones, Feature Phones, Tablets and the mobile web. By maintaining one master code that configures to your customers’ individual devices, you also create a more robust and consistent solution for both your IT Department and your banking customers. |
| Flexible Communication | Not everyone has access to superfast networks or fancy phones. Everyone does however need access to banking, which is why JMango provides seamless multi channel from the one central location. By providing data and SMS communication, you can now reach EVERYONE, including the under/unbanked in rural and remote areas. |
| Time to market | The world is moving quicker and quicker, which is why agile and rapid development is paramount. JMango’s proprietary platform is configured to provide rapid development and deployment, ensuring quickest time to market and often resulting in time and costs savings of up to 60%. |
| Security | Security is quickly becoming a hot topics for mobile, which is why it is at the top of our list. Our current end to end security complies with industry standards (AES) as well as providing handset validation against handset IMEI/number, username/passwords, mPIN and triple DES encryption. |
| Scalability | We love growth – the more transactions the better! Which is why we have built enormous scalability into our system. The current configuration of the JMango banking solution is blueprinted to allow 80 million transactions a month. |
| Versioning | Business evolves and new features are added, which is why JMango’s “over the air” updating is perfect for a growing business. With OTA, updates can be deployed immediately to every customer, ensuring complete flexibility and longevity to grow as your bank grows. |
| Support | We understand the relationship with your customer is paramount. Which is why JMango provides full 24/7 monitoring and support, including a dedicated resource to ensure you and your customer are always connected. |
| Reporting | Understanding the performance of your banking solution is critical. JMango provides ongoing fortnightly/monthly reporting on the performance of your mobile banking solution, including key metric data as well as areas for performance improvement. |
| Future Proof | Technology, like banking is forever evolving. JMango, through its Innovation Labs is constantly evaluating and integrating new technologies such as NFC, BUMP and QR Codes to ensure your solution is the most progressive available. |
Technical Overview
